Diversity Training Services

Diversity and Inclusion 

Is your organisation equipped to manage diversity?

Promoting a culture in which the strengths of a diverse workforce are actively recognised and valued is a key objective of most organisations. However, this type of culture does not happen by default. It requires a level of ongoing awareness and action to ensure it is addressed in everyday business activities.

Organisations that successfully incorporate these values into their work ethos actively ensure that the management of diversity is given a consistently high priority.

jml Training & Consultancy can help you develop an organisational culture that values diversity.

We can work with you to design and deliver interventions that will support your aim to benefit from the varied talents of a diverse workforce and help you to achieve your organisation's diversity objectives.

We can deliver a range of in-house workshops and courses that encourage a culture of inclusion and respect. Our consultancy and training in this field is tailored to respond to the needs of the private, public and voluntary sectors.

Diversity and Inclusion

Dignity at Work

Age and the Workplace

  • Promoting Age Diversity at Work

Developing Diverse Teams

Why not call us on 01494 488787 for a chat or email us for more information

 

 

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Feedback on evaluation forms from Bucks New University

Equal Opportunities in Selection Interviewing Course

"Suitable for all levels, informative for those with little experience and reassuring for those with more experience"

"The mixture of whole group presentation and small group discussions worked well"

"Practical demonstrations and feedback were excellent"

"A really good interactive day to revisit key legislation and points on interviewing"

"Very professional and personable - thank you"

"Good blend of information, interaction and putting into practice, it made for a versatile and varied day"

"Very suitable content. I feel prepared now as it gave me a good structure"

"Very relevant, met fully the aims and objectives, plenty of time for discussion, never felt rushed "

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Training for Trainers - Delivering Effective Diversity Awareness Training

Do you want to develop the capacity of your training team to support Diversity Training?

Would this help your team?

Example of a Two Day Workshop run for Brent Council

The programme is designed to build on the existing capacity of the participants to deliver an effective diversity training module. The workshop is run on a participant observer basis, building on the knowledge and skills of the participants.

The module is divided into two parts. Part 1outlines the content of a Diversity Awareness Workshop. Part 2 covers the issues participants need to consider when training this topic.

The participants will experience the exercises in Part 1 as would any other participant on a Diversity Awareness training day. Following sections of the programme a review session will allow participants to process the information from a training perspective.

Please note: Additional topics may be added as required if participants wish to refresh their training skills. These are outlined in Part Three.

Part 1

Diversity Awareness Programme Outline

Objectives

To provide participants with a learning environment in which they can:

  • Develop an informed and sensitive approach to diversity
  • Increase their level of self awareness
  • Value an open practice based on knowledge and learning rather than assumptions and stereotypes
  • Ensure their work practice is both ethnically sensitive and anti-racist
  • Develop the skills and confidence to become a force for positive change within the work environment

Creating a safe training environment

Understanding the legal context

Diversity and world views

Understanding prejudice and stereotypes

Effective responses to discriminatory behaviour

Personal action points

Part 2

Factors to consider when training on Race Relations and Diversity

Skills of a diversity trainer

Creating a safe environment

Terms, definitions and concepts

Dealing effectively with challenges

Supporting the trainer

Part 3

Additional areas for consideration

The following topics form part of general Training for Trainers courses. They can be included in this training module as additional areas providing a refresher of training skills.

How adults learn

Reflective practice

How people communicate

Training presentation skills

Managing difficult participants

Answering questions under pressure

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Our client's feedback about this training course

'This workshop has been challenging, insightful and sensitive'

'Thought provoking, reflective and practical'

'It enabled me to reflect on my values'

'Engaging, well managed and delivered'

'The course methods were varied and very helpful for developing my knowledge and confidence'

'Very helpful exercises with lots of time for discussion'

'The material presented really related to my work'

Why not call us on 01494 488787 for a chat or email us for more information

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Managing Diversity - Making Diversity Happen

 

Course Aim

To equip managers with a sound understanding of the principles of diversity and equal opportunities. It provides an opportunity to develop practical skills through an analysis of discriminatory practices. It also includes practical work on how to ensure diversity policy is incorporated into the daily business of the organisation.

Course Content

Diversity and Equal Opportunities

  • Explore and define the concepts of diversity and equal opportunities
     
  • Diversity as a potential source of discrimination
     
  • The implications of diversity on external relationships and how an organisation conducts its business

The Hidden Issues

  • Diversity and interpersonal interaction
     
  • Identifying the bear traps
     
  • How can discrimination express itself at work?
     
  • Consequence of in/out groups in the workplace
     
  • Dealing with inappropriate behaviour

Framework For Action

  • Delivering services to meet diverse needs
     
  • Planning an implementation programme
     
  • Identifying constraints and how to overcome them

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Diversity awareness in the workplace

Course Aim

This one day course will provide an environment where participants can increase their knowledge and awareness of diversity and equalities legislation. The sessions will increase awareness of how stereotypes occur and the influence they have on behaviour. It will also explore the contribution all staff can make to promote good practice.

Course Content

  • Why are we here?

  • Why pursue an equalities agenda?

  • Working with difference

  • Understanding the legal context

  • An overview of current and future legislation

  • Difference, division and discrimination

  • How can stereotypes influence behaviour

  • Fairness, respect and organisational integrity

  • Implications for practice – organisational and individual roles

     

    Why not call us on 01494 488787 for a chat or email us for more information

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  • Understanding Oneself in the Diversity Context

    Course Aim

    To provide participants with a learning environment in which they can develop an informed and sensitive approach to diversity. The workshop encourages participants to value an open practice based on knowledge and learning rather than assumptions and stereotypes. It also enables them to develop the skills and confidence to become a force for positive change with partner agencies, planners and policy makers. 

    As with all jml training courses, it is possible to adapt the course and the practical exercises to meet the needs of the participants as precisely as possible. For that reason we see this course outline as a starting point for discussion.

    If you would like to know more, please do not hesitate to contact us.

    Course Content

    Why are we here?   

    Establish the ground rules  

    Working with difference

    Diversity and social location

    Understanding bear traps, triggers and blind spots

    Learning about diversity - the bigger picture?

    Beliefs and values, their impact on behaviour

    Effective responses to discriminatory behaviour 

    Why not call us on 01494 488787 for a chat or email us for more information

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    Promoting Equal Opportunities in Service Provision

    This programme is particularly suited for public authorities as defined under the Race Relations Act. This includes local authorities, educational institutions, NHS services and voluntary agencies working under contract to a public authority.

    The content of the course would be tailored very specifically to the needs and stage of development of an organisation.

    The content below outlines possible areas an organisation may wish to consider.

    Course Aim

    To enable the participants to develop the skills and confidence to provide appropriate and accessible services to people from minority ethnic populations.

    Course Content

    • The legal context - The Amended Race Relations Act and Race Equality Schemes
    • The impact of institutional racism on service provision
    • Integrating diversity into mainstream policies and practice
    • Developing and delivering services to meet diverse needs
    • Improving communication
    • Developing a framework for action
    • Identifying constraints and how to overcome them
    • Organisational competencies to ensure success

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     Diversity Training Services - jml Training & Consultancy- Kildare House - Chapel Hill - Speen - Princes Risborough - Buckinghamshire - HP27 0SP England - jml Training & Consultancy is a Trading name of Jeffrey Milner Ltd Established 1979

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