Promoting Equal Opportunities and Good Race Relations in Service Provision

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Promoting Equal Opportunities in Service Provision

This programme is particularly suited for public authorities as defined under the Race Relations Act. This includes local authorities, educational institutions, NHS services and voluntary agencies working under contract to a public authority.

The content of the course would be tailored very specifically to the needs and stage of development of an organisation.

The content below outlines possible areas an organisation may wish to consider.

Course Aim

To enable the participants to develop the skills and confidence to provide appropriate and accessible services to people from minority ethnic populations.

Course Content

The legal context - The Amended Race Relations Act and Race Equality Schemes
The impact of institutional racism on service provision
Integrating diversity into mainstream policies and practice
Developing and delivering services to meet diverse needs
Improving communication
Developing a framework for action
Identifying constraints and how to overcome them
Organisational competencies to ensure success

Please see also

Courses

Equal Opportunities

Managing Diversity

Self-awareness & Diversity

Ethnic Data Collection

Bullying in the Workplace

Cross Cultural Teamwork

Training for Trainers - Delivering Effective Diversity Awareness Training

Fact Files

Disability Discrimination Act

What is Workplace Bullying?

Commission for Racial Equality New Statutory Code of Practice on Racial Equality in Housing

The Racial and Religious Diversity that is Defining a Nation

The Equal Opportunities Commission - Press Release March 2007

Ruth Kelly announces Support to Create More Quality Part-time Jobs for Women- April 2007

Useful Websites

Croydon Guardian Article October 2001

More problems for Big Brother on Channel 4 and Alan Sugar accused of Sexism after Apprentice quits - June 2007

Responding to the Needs of Minority Ethnic Carers - Summary Report

Responding to the Needs of Minority Ethnic Carers - Full Report

For more information on jml Training Services please contact us

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