Tips for Enhancing the Transfer of Learning – Maximising your Learning and Development Resources

Learning and development budgets in many organisations have taken a hit from the economic constraints over the last few years. This places a greater imperative on remaining learning and development programmes to ensure every opportunity is taken to support the transfer of learning back into the workplace successfully, where success is defined as improved performance. […]

Tips for Developing your Emotional Intelligence

Appraising and expressing emotion accurately is part of Emotional Intelligence (EI). The more accurate we are at perceiving and responding to our own emotions we can better express these to others. We all differ in our capacity to understand and express emotions. But, the good news is we can all improve our EI competencies. Increasing […]

Tips for Making the Transition to Senior Management

Understand the demands of your manager’s role, see it from their perspective. Identify the personal ‘added value‘ they contribute. Understand the differences between you and then ensure you compliment one another – play to each other’s strengths. Be pro-active with your ideas and show your manager you can deliver tailored solutions to a problem. Manage […]

Tips for Becoming an Inclusive Manager

A Twenty-First Century workplace should be diverse and inclusive. The values reflected in this environment will be about valuing people’s differences both visible and non-visible. These differences can include background, personality, culture and work style in addition to the characteristics that are protected under discrimination legislation in terms of race, disability, gender, religion and belief, […]

Tips for Developing a Learning Organisation

In The Fifth Discipline Fieldbook Peter Senge describes a learning organization as one that is engaged in: “the continuous testing of experience, and the transformation of that experience into knowledge that is accessible to the whole organisation and relevant to its core purpose” In other words, an organisation where experience matters and feeds into a […]

Tips for Dealing with Difficult People

Difficult people exist in all walks of life; they can be people with behaviour or attitude problems, time wasters or people who do not like change. It is useful to learn a few techniques to help you manage them with confidence and avoid being manipulated. Difficult, who me? Start out by examining yourself. Are you […]

Put Your Self in the Driving Seat – Tips to Help You Take Control

Start by accepting that your opinions and needs are important and you have the right to express them. Use an assertive style of behaviour – This means standing up for your own rights without violating those of others. Expressing your own needs, wants, feelings and beliefs in a direct, honest and appropriate way. Assertive behaviour […]

Tips for Effective Change Management

Successful change management requires thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. A desire to see change implemented quickly can often lead to insufficient consultation with those who will be most affected by the change and staff issues can arise preventing successful change from […]

Managing Stress for Better Workplace Well-being

Heavy workloads, organisational change, long hours, doing more with less – Is this having an impact on your team? Are you seeing an increase in disputes and disaffection within the team? Do people appear to be working together less well? Is there more competition rather than collaboration within the team, and is this having an […]

Inquisitiveness at Work

How important is inquisitiveness? Do you look for curious people when you are hiring new staff? How do you respond when a member of your team asks you “why do we do this?” or “why do we do it this way?” In my experience it is not always valued or encouraged. Even worse than that, […]